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Chapter 1 Introduction to Insurance
Chapter 2 Principles of Insurance
Chapter 3 Insurance Regulatory and Development Authority (IRDA)
Chapter 4 Indian Insurance Industry
Chapter 5 Life Insurance Corporation of India Products
Chapter 6 Insurance Agents
Chapter 7 Salesmanship
Chapter 8 Personal Development
CHAPTER 1 INTRODUCTION TO INSURANCE
1.1. What is Insurance?
Insurance is related to the protecting economic value of assets. Every asset has a value. When such asset gets loss or made non-functional due to unfortunate event like accident, the owner suffers loss. Insurance helps to reduce the burden of such adverse event.
Human Life is also an Income generating asset. This asset also can be lost through unexpected as early death or disabilities caused by an accident.
Accident may or may not happen. Death will happen, but the time is uncertain.
If you think the bread winner of the family died accidentally, the family loses the income. At that time they need an alternate arrangement to tack care. Insurance is a best alternate to save the family. Thus Insurance Sector acts as a Best Protector to you and your Family.
1.2. How Insurance works?
Insurance is based on sharing of loss. A group of persons shares loss of a single family. People facing common risk come together and makes small contribution to a common fund. When risk occurs, the fund can be used.
The contribution amount that is called as premium. The premium amount is calculated by taking into an account of Mortality, Interest, Expenses and Past Experience.
CHAPTER 2 PRINCIPLES OF INSURANCE
Insurance is a legal contract made between a person and an Insurer. Insurance contracts having some principles called ‘Utmost Good faith and principles of lnsurable Interest”.
2.1. Utmost Good Faith
The person should follow utmost good faith in filling the proposal form. He gives material information like Date of Birth, Age, family details, health details etc. Otherwise the contract may cancel.
2.2. Insurable Interest
All risks are not insurable. The risk must be capable of financial measurement, there must be sufficient number of similar risks. There must be insurable interest in the property to be insured / risk to be covered.
2.3. Insurance Contract
Insurable interest in his won life is unlimited. Spouses have insurable interest in each other. Partners can insure each other’s lives. A creditor may lose financially, if a debtor dies before repaying a loan. Employers have insurable interest in the life of employees.
CHAPTER 3 IRDA
Insurance is very important need for all. Insurance industry is a fast growing industry. In India till now only 10% of the population is insured. But according to our population, more than 70% is insurable populations. Lack of insurance leads to our country in poverty. Insurance is having more faces like savings, life protection, national development and poverty.
In December 1999, the act was passed in the Parliament for regulating insurance activities. Accordingly In the year 2002, IRDA (Insurance Regulatory and Development Authority) been established in India.
IRDA have the powers and functions of the Authority shall include.
1. Issue to the applicant a certificate of registration, renew, modify, withdraw, suspend or cancel such registration.
2. Protection of the interests of the policy holders.
3, Specifying the code of conduct for surveyors and loss assessors;
4. Promoting efficiency in the conduct of insurance business.
5. Promoting and regulating professional organizations connected with the insurance and re-insurance business.
6. Levying fees and other charges for carrying out the purposes of this Act.
7. Control and regulation of the rates, advantages, terms and conditions that may be offered by insurers.
8. Regulating investment of funds by insurance companies.
9. Regulating maintenance of margin of solvency.
10. Adjudication of disputes between insurers and intermediaries or insurance intermediaries.
11. Supervising the functioning of the Tariff Advisory Committee and etc.
CHAPTER 4 INDIAN INSURANCE INDUSTRY
Insurance Business is divided into four Classes : 1. Life Insurance, 2. Fire Insurance, 3. Marine Insurance, 4. Miscellaneous Insurance. Life Insurance transacts Life Insurance and General transacts the rest. Insurance industry, as on 1.4.2000, comprised mainly two players
1. Life Insurers : Life Insurance Corporation of India (LIC)
2. General Insurers: General Insurance Corporation of India (GIC) (with effect from Dec’2000, a National Reinsure). GIC had four subsidiary companies, namely (with effect from Dec’2000, these subsidiaries have been de-linked from the parent company and made as independent insurance companies).
a. The Oriental Insurance Company Limited
b  The New India Assurance Company Limited
c. National Insurance Company Limited
d. United India Insurance Company Limited
At present following are the major registered Insurance Companies in India.
Life Insurers :
S.No Reg. No. Date of Reg. Name of the Company
1
101
23.10.2000
HDFC Standard Life Insurance Co. Ltd.
2
104
15.11.2000
Max New York Life Insurance Co. Ltd.
3
105
24.11.2000
ICICI Prudential Life Insurance Co. Ltd.
4
107
10.01.2001
Kotak Mahindra Old Mutual Life Co. Ltd.
5
109
31.01.2001
Birla Sun Life Insurance Co. Ltd.
6
110
12.02.2001
Tata AIG Life Insurance Co. Ltd.
7
111
30.03.2001
SBI Life Insurance Co. Ltd.
8
114
02.08.2001
ING Vysya Life Insurance Co. Pvt. Ltd.
9
116
03.08.2001
Bajaj Allianz Life Insurance Co. Ltd.
10
117
06.08.2001
Metlife India Insurance Co. Pvt. Ltd.
11
121
03.01.2002
AMP SANMAR Assurance Co. Ltd.
12
122
14.05.2002
Aviva Life Insurance Co. India Pvt. Ltd.
13
127
06.02.2004
Sahara India Insurance Co. Ltd.
General Insurers :
S.No
Reg. No.
Date of Reg.
Name of the Company
1
102
23.10.2000
Royal Sundaram Alliance Insurance Co. Ltd.
2
103
23.10.2000
Reliance General Insurance Co. Limited.
3
106
04.12.2000
IFFCO Tokio General Insurance Co. Ltd.
4
108
22.01.2001
TATA AIG General Insurance Co. Ltd.
5
113
02.05.2001
Bajaj Allianz General Insurance Co. Ltd.
6
115
03.08.2001
ICICI Lombard General Insurance Co. Ltd.
7
123
15.07.2002
Cholamandalam General Insurance Co. Ltd.
8
124
27.08.2002
Export Credit Guarantee Corporation Ltd.
9
125
27.08.2002
HDFC-Chubb General Insurance Co. Ltd.
10
126
29.10.2003
Agriculture Insurance Co. of India Ltd.
CHAPTER 5 LIC OF INDIA PRODUCTS
5.1 Vision of LIC of India
“A trans-nationally competitive financial conglomerate of
significance to societies and Pride of India”
5.2 Objectives of LIC of India
1. Spread Life Insurance widely and in particular to the rural areas and to the socially and economically backward classes with a view to reaching all insurable persons in the country and providing them adequate financial cover against death at a reasonable cost.
2. Maximize mobilization of people’s savings by making insurance-linked savings adequately attractive.
3. Bear in mind, in the investment of funds, the primary obligation to its policy-holders, whose money it holds in trust, without losing sight of the interest of the community as a whole; the funds to be deployed to the best advantage of the investors as well as the community as a whole, keeping in view national priorities and obligations of attractive return.
4. Conduct business with utmost economy and with the full realization that the money belong to the policyholders.
5. Act as trustees of the insured public in their individual and collective capacities.
6. Meet the various life insurance needs of the community
7. Involve all people working in the Corporation to the best of their capability in furthering the interests of the insured public by providing efficient service with courtesy.
8. Promote amongst all agents and employees of the Corporation a sense of participation, pride and job satisfaction through discharge of their duties with dedication towards achievement of Corporate Objective.
5.3 Mission of LIC of India
“Explore and enhance the quality of life of people through financial security by providing products and services of aspired attributes with competitive returns, and by rendering resources for economic development.”
5.4 PRODUCTS OF LIC OF INDIA
5.4.1. Whole Life Plans
5.4.2. Term Assurance Plans :
i. Endowment Plans
ii. Money Back Plans
5.4.3. Annuity Plans (Pension Scheme)
5.4.4. Group Insurance Plans
Whole Life Assurance Plans
A low cost with profit insurance plan where the sum assured is payable on the death of the Life assured (table no: 2, 5 & 8) or on maturity claim after the life assured attains age 80 years. Subject to conditions.
Endowment Assurance Plan
Under this plan Sum assured is payable along with accrued bonuses on maturity or on the death of the Life